Owners Corporation training for Property Professionals
Property Managers and Building Managers work alongside Owners Corporations every day, yet there is currently no dedicated training to help them understand how Owners Corporations operate or where responsibilities begin and end. OCTA is developing practical, independent training to fill this gap.
Register your interest to receive updates as the program develops and be among the first to know when enrolments open.
Register your interestOwners Corporation Training Academy
Why Owners Corporation knowledge matters
Understanding the difference between a tenancy issue, a private lot responsibility and a common property matter helps Property Professionals direct enquiries correctly, reduce unnecessary delays, and work more effectively with Owners Corporation Managers, committees, and owners.
We’re addressing a long-standing gap in industry education
While Owners Corporation Managers and committee members have access to industry education, Property Managers and Building Managers have largely been left to learn through experience. OCTA is developing this training to give Property Professionals the knowledge needed to work more confidently alongside Owners Corporations and deliver better outcomes for owners, residents and the broader property community.
Who is this training designed for?
Property Managers
Professionals managing commercial and residential rental properties on behalf of owners.
Building Managers
Professionals overseeing the day-to-day operation and maintenance of residential buildings.
Real Estate Professionals
Professionals involved in buying, selling and managing residential and commercial properties.
Facilities & Asset Managers
Professionals responsible for building operations, maintenance and shared property assets.
Owners Corporation Training Academy
What the training is expected to cover
Understanding Owners Corporations
Understand how Owners Corporations operate and where their responsibilities begin and end.
Private property and common property
Recognise which maintenance issues belong to lot owners and which belong to the Owners Corporation.
Roles and responsibilities
Clarify the responsibilities of Property Managers, Building Managers, Owners Corporation Managers and committees.
Communication and collaboration
Improve communication and collaboration across everyone involved in managing a property.
Managing maintenance enquiries
Understand who should coordinate different maintenance requests and repairs.
Industry best practice
Learn how to apply industry best practice to everyday situations.
Real situations you'll learn to navigate
- Determining whether a repair, such as a faulty toilet, is a private lot or common property responsibility.
- Responding confidently to owner and tenant enquiries
- Understanding who should coordinate different repairs and maintenance requests
- Understanding the roles of stakeholders within an Owners Corporation
- Working effectively alongside Owners Corporation Managers
- Understanding the different responsibilities of Building Managers and Owners Corporation Managers
- Escalating issues to the appropriate person when required
- Reducing misunderstandings that create unnecessary delays and frustration
- Applying practical Owners Corporation knowledge to everyday situations
Independent education focused on practical Owners Corporation knowledge, stronger collaboration and better outcomes across Victoria's property industry.
Stay informed as the program develops
Register your interest to receive program updates, launch announcements and early access to information about upcoming training opportunities.
Register your interestWhat you might like to know
Here are answers to some common questions about what's planned and how to stay informed.
Why do Property Managers need Owners Corporation training?
Property Managers work with Owners Corporation Managers every day, but without a clear understanding of OC responsibilities and processes, delays and frustration can arise. Our training helps Property Managers understand the difference between common property and private lot responsibilities, committee approvals, levies, and realistic decision-making timeframes, enabling them to communicate more effectively, manage expectations, and build stronger working relationships with Owners Corporation Managers and committees.
What's the difference between a Building Manager and an Owners Corporation Manager?
Building Managers oversee the day-to-day operation and maintenance of a building, while Owners Corporation Managers support the governance and administration of the Owners Corporation. Understanding how these roles work together helps reduce confusion and improve outcomes for owners and residents.
Will this training cover Victorian legislation?
Yes. The training is being developed around Victorian Owners Corporation legislation and practical industry scenarios relevant to Property Professionals.
Will the training be available online?
Delivery options are currently being developed. Register your interest to receive updates as more information becomes available.
Can this training be delivered to our agency or organisation?
Yes. OCTA expects to offer training options suitable for organisations wanting to develop multiple team members. Register your interest to receive updates as delivery options are confirmed.
How can I stay informed about the launch?
Register your interest, and we'll keep you updated as the program develops, including launch announcements and enrolment information.
Be the first to hear when training launches
Register your interest to stay informed as OCTA develops practical Owners Corporation training for Property Managers and Building Managers. We'll let you know as soon as enrolments open.